WCall · Field staff · Ludhiana
Staff location tracking and calling app for field teams in Ludhiana
Sales visits, deliveries and site work keep people away from the desk. WCall puts your office line on each team member's phone and tracks where your staff are, so customers reach the business and you know who is out on the road.
Your office goes where your staff go.
When field staff use their personal numbers, customers end up with a dozen different contacts and the business loses track of who called whom. With WCall every person becomes an extension on the company landline number. A customer dials the office, and the call finds the right person, wherever they are standing.
The app runs on Android and iPhone and works over Wi-Fi or mobile data. WCall includes staff location tracking, so you can see where your field team is during the working day. If a call is missed, WCall sends an alert, and your call history keeps the details in one place.
Put your field team on the office line.
- Give each person an extensionEvery salesperson or delivery rider gets an extension number on your office line.
- Install WCall on their phoneThe app runs on Android and iPhone, so people use the phone they already carry.
- Watch calls and locationsSee calls, missed calls, alerts and where your staff are in one place instead of in many personal phones.
What helps a team on the move.
One extension per person
Each team member is reachable on the company line.
Missed-call alerts
Get an alert for every missed call, so nothing waits unseen.
Staff location tracking
See where your field staff are during the working day.
Forward to mobile
If the app cannot be reached, the call forwards to a mobile number.
Teams that work away from the desk.
Sales teams
Visit customers all day and still answer the number printed on your brochure.
Delivery and service staff
Customers ring the office and the right person picks up, on the road.
Business owners
Stay on the company number without carrying a second phone.
Questions
Frequently asked questions
Does WCall track where my staff are?
Yes. WCall includes staff location tracking, so you can see where your field team is while they work.
Do my staff need a special phone?
No. The WCall app runs on Android and iPhone.
Will customers see my staff's personal numbers?
Your team answers on the company landline number, so customers keep dialling one office number.
What happens if someone is out of signal?
If the app cannot be reached, the call forwards to a mobile number, and a missed call raises an alert.
Get WCall
Keep your field team on one number.
Tell us how many people work outside the office and we will help you set up their extensions.
Sales +91 63901 63901 · info@wipra.in
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